Are you an online reseller of bicycles wanting to give your customers an excellent service level? Then you should partner up with MIOO! At the check-out customers have the option to order a ready to ride service from MIOO. It’s a professional assembly and bike-fitting service making sure the customers get the best possible experience of their new bike.
Benefits for online resellers
Higher conversion rates amongst potential customers who do not feel confident they can safely assemble their own bikes.
Fewer complaints and problems for your service and support department caused by user error when bikes have been assembled and fitted professionally.
Opportunity to remedy minor errors on site at delivery, and if any components are defective or missing, MIOO can assist with quick support that results in fewer returns
Benefits for the customer
A convenient solution to get the new bike ready to ride. For those not having the time, tools or knowledge to assemble the bike themselves.
Professional and safe assembly of the bike
Opportunity to ask questions and get advice on how to maintain and take care of the new bike.
Who performs the service?
MIOO’s bike fitters are people passionate about cycling and bike mechanics, we call them MIOO Bike Buddies. To become a MIOO Bike Buddy, you must pass through the process of application, qualification, on-boarding, and quality assurance. We can rapidly recruit new Bike Buddies in any geographic location via our platform. To ensure a top quality service we only offer candidates who are already skilled and knowledgeable mechanics a trial with one of our managers.