Serviceday at your workplace – this is how it works

Booking

You book an appointment via a link sent by your employer or property owner.

Cancellation

In the confirmation email from MIOO, you will find a button labeled “Cancel.” Click on it to cancel your appointment. It is important to cancel so that your slot can be given to someone on the waiting list.

Waiting List

If you register your interest, you will be assigned the first available slot if someone cancels.

Rescheduling to Another Day

If MIOO is on-site for multiple days, you can book a new day if there are available slots. First, cancel your existing booking, then use the booking link to schedule a new day.

Drop-off and Pick-up of Your Bike

Check in your bike between 8:00 and 9:00 AM. Once your bike is ready, the mechanic will contact you for check-out. Your bike must be picked up by 4:00 PM at the latest.

The Free Service Includes:

  • Inspection of bike safety and functionality
  • Adjustment of gears and brakes
  • Tire pressure check and adjustment
  • Basic cleaning and lubrication of the chain

Repairs

When dropping off your bike, you will agree with the mechanic on any necessary part replacements. Any parts or repairs beyond the included service must be paid for on-site by card. Take advantage of the offer! Get a 25% discount on repairs during the service day. Click here for the regular price list.

Note!

We do not service cargo bikes or e-scooters.